Refund & Return Policy
At Kasuri Delights, we strive to provide our customers with the highest quality Pakistani desserts. However, if you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your utmost satisfaction.
How to Return a Product:
- If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on our website within 7 days of receiving the order.
- If the delivered product is incomplete, meaning it has a missing item, please contact us immediately so that we can rectify the issue.
- If the delivered product is incorrect, such as receiving the wrong product.
- If the delivered product does not match the product description or picture, meaning it is not as advertised, please let us know so that we can make it right.
- If the delivered product does not fit, such as the size being unsuitable, please inform us and we will assist you in finding a suitable solution.
Our aim is to ensure that every customer has a positive experience with Kasuri Delights. If you have any concerns or questions regarding our return policy, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience delightful.